The best supply chain work often happens behind the scenes. From managing supplier relationships and mitigating risks to supporting aircraft deliveries and customer commitments, supply chain professionals play a critical role in every part of our business.
This International Supply Chain Professionals Day, we’re recognizing the professionals who bring expertise, resilience, and collaboration to the job and highlighting a few of the people behind that impact. Meet @Catalina Clavero, Senior Advisor, Supply Chain; @George Ayee, Supplier Manager and Key Account Manager – Propulsion; and @Tosin Marcel-Falase, Procurement Program Lead, Dash 8 Supply Chain, and see what they have to say about their work at DHC.
Tell us about what you do day-to-day.
Catalina: I support the development and execution of long-term supply chain and procurement strategies. A key part of my role is partnering with our Key Account Managers and strategic suppliers to ensure we have strong, collaborative relationships that support DHC’s programs. My day-to-day work involves removing roadblocks and supporting DHC business needs, I work closely with cross-functional teams to address challenges, support strategic initiatives like our New Dash 8 program, and help shape decisions that contribute to the long-term success of the organization.
George: Coffee is a first. Secondly, I quickly check my emails for any urgent business transactions that require my support. I maintain an ongoing list of open actions, prioritized by business impacts such as aftermarket revenue, aircraft deliveries, and certification requirements. Next, I review my calendar to mentally prepare and to identify key topics that require updates.
Tosin: As a Procurement Program Lead, I oversee Dash 8 replenishment and work closely with suppliers and internal teams to ensure materials are available when needed to support our customers and operations. My focus is on maintaining a reliable supply of parts to meet customer requirements and keep operations running smoothly.
What’s one career lesson you’ve learned along the way?
George: People first, work always. My role requires me to negotiate with people, and maintaining strong collaborative working relationships (internally and externally) is paramount to success in Supply Chain. Embrace the Suck. Work is tough, but that doesn’t mean you cannot have fun along the way. As Marcus Aurelius said, there is NEVER any need to get WORKED UP about things you cannot CONTROL. My interpretation is to influence what you can and keep an open mind.
Catalina: One of the most important career lessons I’ve learned is the value of being authentic and genuine. Throughout my career, I’ve found that leading with authenticity, whether in negotiations, leadership discussions, or day-to-day interactions, helps build trust, credibility, and stronger relationships. People respond positively when they know who you are, what you stand for, and that your intentions are sincere. Be the culture you want to see in your organization.
Tosin: Always be ready for change. Adaptability is key to both surviving and growing in a constantly evolving environment.
What part of your work has the biggest impact on DHC?
Catalina: The greatest impact of my work is reducing supply chain risk while enabling operational growth. DHC depends on a highly complex global supplier network, and disruptions can significantly affect delivery and new programs schedules and operator satisfaction. Through supplier relationships and strategic development as well as internal cross-functional collaboration, our Supply Chain role is to help ensure that the suppliers become a competitive advantage rather than a constraint. Not an easy task!
George: Maintaining positive and collaborative relationships with our suppliers will have the biggest impact on DHC. We do not build airplanes in isolation, and we cannot do it without our strategic partnerships.
Tosin: Making sure the right parts are available on the shelf when our customers need them.
What’s your most used phrase at work?
Tosin: “If it’s easy, it’s not DHC.” Nothing about DHC is easy, we are problem solvers, so we learn how to dig five steps deep to find the answers.
Catalina: Be hard on facts and soft on people. This is a principle I apply in supplier negotiations and cross-functional internal discussions. I focus on facts and business requirements while maintaining respect for the people involved. Whether addressing a delivery issue, a cost increase, or an internal disagreement, I find that separating the problem from the person leads to more productive conversations.
George: Take it one day at a time.
If supply chain were a movie genre, what would it be?
George: Final destination. The movie concept remains the same, but the journey is always different.
Catalina: Mission Impossible! Every day in supply chain feels like a new mission with changing priorities, unexpected challenges, tight deadlines, and a few surprises along the way.
Tosin: A thriller—it keeps me on the edge of my seat on a regular basis.
If you could swap jobs with anyone at DHC for a day, who would it be?
Catalina: Without hesitation, it would be Jody Moseley, Director of Brand and Marketing. I have tremendous admiration for Jody and her team and the work they do to showcase DHC to the world. From organizing events like the De Havilland Field Groundbreaking event to supporting airshows and developing marketing campaigns, they play a critical role in shaping how the company is perceived by employees, customers, and the world. Coming from a supply chain background, I’m naturally focused on operations, supplier relationships. What fascinates me about Jody’s role is the creativity involved in building brand awareness, telling DHC’s story, and creating memorable experiences that strengthen DHC reputation.
George: Vice-President Aftermarket strategy because I have some ideas on how DHC can maximize our leverage as an OEM without directly competing with other aftermarket suppliers.
Tosin: I’d swap jobs with someone in flight operations to get a firsthand look at how our products and services support customers in the field.
Team: News